Description

General Description

We are seeking a highly motivated and experienced Senior Compliance Officer to support our Community Reinvestment Act (CRA) Programs at both Banco Popular de Puerto Rico and Popular Bank. The CRA Program Senior Compliance Officer plays a critical role in ensuring both banks' compliance with the CRA and related regulatory requirements. This position supports the development, implementation, and monitoring of annual CRA goals and self-assessments, collaborates with internal stakeholders, and prepares documentation for regulatory examinations. The ideal candidate will have strong analytical skills, regulatory knowledge, and experience in community development or financial services

Essential Duties and Responsibilities

Program Support & Coordination:
• Assist in the implementation and maintenance of the CRA programs, including the development, implementation and monitoring of annual goals and self-assessments for both banks.
• Support CRA strategy execution in alignment with regulatory requirements and organizational goals.
• Maintain and update the CRA Public File and related documentation.

Data Collection & Management:
• Support the collection of CRA-related data from lending, investment, and service departments.
• Help ensure data accuracy, completeness, and proper categorization per CRA guidelines.
• Manage CRA data systems and tools (e.g., CRA Wiz), ensuring data integrity and usability.

Reporting & Analysis:
• Develop dashboards and reports to monitor CRA performance across assessment areas.
• Analyze trends and identify gaps or opportunities for improvement.
• Assist in preparing CRA Loan Registers and other regulatory filings, as required.

Compliance & Examination Support:
• Support CRA examination preparation, including compiling documentation and responding to examiner requests.
• Maintain audit trails and collaborate with internal audit and compliance teams.
• Stay current on CRA regulations and guidance from regulatory agencies.

Community Engagement & Outreach:
• Assist in tracking and documenting CRA-qualified community development activities.
• Support outreach efforts and partnerships with community organizations.
• Assist in identifying CRA-eligible loans, investments, and services.

Training & Collaboration:
• Provide CRA-related training and guidance to internal teams, as appropriate.
• Collaborate cross-functionally with departments such as lending, marketing, and compliance.
• Serve as a resource for CRA-related inquiries and initiatives.

Education

Bachelor's degree in business, Finance, Economics, Public Policy, or a related field. Advanced degree, JD or CRCM preferred, with superior knowledge of compliance laws and regulations including CRA.

Experience

Minimum of five (5) years' experience in data analysis and reporting within a financial institution, including proficiency with Excel, SQL, or other relevant data analysis tools.
Basic understanding of CRA regulations and related compliance frameworks.

Other Qualifications

• Understanding of CRA regulatory requirements.
• Excellent research and analysis skills with high attention to detail.
• Strong oral and written communication skills in English and Spanish.
• Effective organizational skills with the ability to prioritize projects and meet changing deadlines.
• Results-oriented with sound decision-making ability.
• Customer service mindset with the ability to communicate across all levels of the organization.
• Proficient in evaluating process changes and recommending additional controls.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficient in Microsoft Office (MS Excel, PowerPoint, SharePoint, Word, etc.)

Values

• 1. Passion for People
• 2. Own Every Moment
• 3. Succeed Together
• 4. Build the Future

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.

ABOUT US

Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer, including Disability/Vets
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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