Description

In collaboration with the data analytics team and under the direction of the Chief Member Experience Officer, the Data Analyst will create dynamic, interactive and intuitive business intelligence reports, dashboards and visualizations to support business decisions, and assure the accuracy and integrity of data.

Requirements

General Knowledge and Skills:

Ability to write effectively in English using correct spelling and grammar, including reports, business correspondence, and procedure manuals

Ability to learn quickly and adapt to change

Excellent oral and written communication skills

Ability to work effectively with others

Problem- solving and problem resolution skills

Strong listening skills and the ability to comprehend member, co-worker, and senior leadership team needs

Technical:

Working knowledge of programming languages such as SQL or R/and or python to develop ad-hoc tools and queries/reports.

Demonstrated knowledge of automated data analysis tools and techniques

Ability to create effective presentations using software

Working knowledge of bank technology platforms (Advanced knowledge of Spectrum)

BranchSuite, Prism, and LoansPQ preferred

Working knowledge of data visualization tools such as Tableau, Power BI or equivalent is required

Leadership:

Works well with others and ensures understanding by others of technical terms, jargon, and work scope. Ability to effectively communicate and present technical results and their business impact.

Ability to comprehend and apply rules and guidelines appropriately within position.

Physical Requirements: This position requires the ability to see, hear, balance, and use fine motor coordination for the purposes of communicating with members, co-workers, and outside entities using business machines, and conducting basic office-environment work functions such as filing. Must be able to travel independently, sometimes overnight.